[Development] Setting the priority of bug reports created the Qt Support team

Shaw Andy Andy.Shaw at digia.com
Fri Feb 15 13:47:49 CET 2013


Hi,

Before the transition to Qt being developed in the open via open governance, the Qt Support team back in Trolltech and later Nokia, would prioritize the bugs that were created, or at least handled, by them. Typically these would be bugs that were brought to our attention by commercial customers using Qt. As we know the bug fairly well at this point, and have an understanding of the impact it has on applications, then we were in a position to set a reasonable priority setting. Since the move to develop in the open via open governance, this has not been kept up, as it was back then not desired  that the Qt Support team would continue this practice.

What I would like to suggest that we do now is bring back this practice, so that the Qt Support team will set a priority on the bugs that it creates or handles, so that it makes things easier for the maintainers to actually see what issues are potentially a higher priority than the others. And in the case of the high priority issues, it will draw attention to them faster rather than them being picked up later on in the process. I have also discussed this with the developers inside Digia, and they see a need for getting help when triaging the bugs, so having the Qt Support team set a priority here would at least go some way to helping with that. Of course any priority set by the Qt Support team is intended to be a guideline, the maintainer would still be at liberty to change it if they disagree.

Is there any comments, thoughts or concerns about this proposal? If I don't hear any objections, then we will move ahead with this starting within the next week.

Regards,
Andy
--
Andy Shaw,
Head of Qt Support,
Digia, Qt



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