[Development] Bug management and jira workflow

Motyka Rafal Rafal.Motyka at digia.com
Tue Jul 30 12:40:38 CEST 2013


Hello,



This clarification was needed:

" - What does it mean “fixed version” in bug report

    - we do not fill it until an issue is really fixed, which means merged

    - we do not want to use the field for estimation"



Otherwise, having a field with two different meanings (like ‘fixed in’ and ‘planned to be fixed in’) would lead to confusion.

Thanks!



Regards,



/Rafal







Rafal Motyka

Quality Assurance

Digia, Qt



Email: rafal.motyka at digia.com

Mobile: +47 95005389

http://qt.digia.com

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-----Original Message-----
From: development-bounces+rafal.motyka=digia.com at qt-project.org [mailto:development-bounces+rafal.motyka=digia.com at qt-project.org] On Behalf Of Jedrzej Nowacki
Sent: 23. juli 2013 13:26
To: development at qt-project.org
Subject: [Development] Bug management and jira workflow



Hi,





  At the Qt Contributor Summit, we had a really good discussion about bugs and

jira, here is the summary:





- We have untriaged bugs, we may not be able to triage them all, but we

should keep it’s count as low as possible.



- We agreed on “triaging” definition. Triaging consist of:

    - checking if a bug report is sensible. It means the reported issue is not

a result of a user mistake, use of undefined behavior etc.

    - checking if a bug report is not missing an important data, so it would

be possible to reproduce it in future

    - setting a priority

    - optionally the bug report may be verified. It it is reproduced then it

should be accept which means moved to open state

   Rationale: It looks like the most common behavior of people triaging bugs.



- Who can prioritize bugs?

    - whoever ask

    - we will create a special group in jira

    - approvers should be in the group by default

   Rationale: We do not have man power and we need help. We do not expect

anyone to destroy our precious bugs reports or play “ping pong” with a

priority.



- What does it mean “fixed version” in bug report

    - we do not fill it until an issue is really fixed, which means merged

    - we do not want to use the field for estimation

    - we know that it can be filled automatically, it would be nice to

implement that.



- Jira workflow was designed for much bigger team, that includes QA

department, it should be simplify

    - We decided that “in progress” state means that someone started work on a

bug or it have a fix which is not merged yet. Time statistics doesn’t show

anything, anyway.

    - Resolved, Verified and Closed should be merged to a single state. Nobody

is going through Resloved bugs to verify them.

    - It would be nice to have a transition from Open to Closed state





Cheers,

  Jędrek

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