[Development] Proposal: more Jira states to track stages of the work on an issue

[André Pönitz]

On Wed, Feb 19, 2020 at 10:43:17AM +0000, Volker Hilsheimer wrote:
> Even when doing development (as opposed to the pointy-haired work), I
> benefit from having tools that help me to maintain a work-in-progress
> limit, that allow me to see what state the work someone else is doing
> is in (because I might depend on it or just be curios about it), or
> allow me to signal to customers waiting for the fix that they might
> want to have a look at a proposed change, even if they don't have an
> account on Gerrit.

*Customers*, *without an Account*, to *look* at changes on Gerrit?

Sometimes I really regret having dropped out of university before
finishing basic maths.

> The Qt Project defines “code review” as an explicit step that
> contributions have to go through.

Correct.

> Given that it takes a substantial amount of time to get things
> through review,

A review, even a *proper review* by *your standards*, does not have
to "take substantial amounts of time".

It's technically completely feasible (and I guess one could dig out
practically examples) where an issue goes from "Someone mentioned
a problem on IRC" to "Fix is integrated" in less then five minutes.

The undeniable fact that it actually *does* take a substantial amount
of time *in a lot of cases* is not the result of having "not enough
JIRA states" but actually that of a lot of causes, none of which that
I am aware are of of the sort that would benefit from changes to the
JIRA process.

> I think it would make the JIRA-model of how work happens a bit more
> useful if it would reflect the way that work actually happens.

That's an interesting puzzle to solve when "the way that work actually
happens" is actually "outside JIRA, for a reason"

And that happens to be rather normal when e.g.
  - the issue is not coming via JIRA, like normal reviews,
  - the issue is urgent so JIRA would be too slow to use,
  - the issue is small, so the overhead would be prohibitive
    compared to the cost of the actual work.
  - the issue is big, so wind direction would change to often
    before this is done.


Andre'
>