[Development] Handling of Needs More Info issues in Jira

[Jason McDonald]

On Tue, 3 Nov 2020 at 05:48, Oswald Buddenhagen <oswald.buddenhagen at gmx.de>
wrote:

> On Mon, Nov 02, 2020 at 08:01:13AM -0800, Thiago Macieira wrote:
> >On Monday, 2 November 2020 05:24:45 PST Jason McDonald wrote:
> >> There may be such a tool, but if there is it presumably isn't
> functioning
> >> anymore (unless it's definition of "too long" is more than two years).
> >
> >I think it was supposed to be run manually every 6 months or so, closing
> >entries that were more than 3 months without interaction (or so). The
> "run
> >manually" might be the problem...
> >
> iirc, said tool was implemented as two (?) "cron jobs" running daily (?)
> entirely inside jira. the timeouts for the heads-up and subsequent
> closure were measured in weeks.
>
> alex' announcement is here:
> https://lists.qt-project.org/pipermail/interest/2018-August/030752.html
>
> dunno what went wrong ...
>

Thanks Ossi.  That's useful information (and I like the other changes
mentioned there too).  I will file a bug in the QTJIRA project asking for
those cronjobs to be reinstated and a human to be notified if they break
again.

Cheers,
--
Dr. Jason McDonald
(macadder on FreeNode)
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