[Development] [Releasing] [Interest] download.qt.io is down

[Tuukka Turunen]

Hi,

Short status update on this. The cloud service provider providing the hosting of these two servers has informed us that they are still facing challenges with getting the new virtual machines up and running. This is caused by the large number of affected machines that they need to re-create (we were not the only one affected by this hardware failure). Therefore it is unlikely that we are able to get the system back online today. We are also checking alternative options like using another service provider or our own machine room in the same capacity where CI and related development systems are running.

Yours,

                Tuukka

From: Development <development-bounces at qt-project.org>
Date: Wednesday, 20. January 2021 at 12.44
To: Sze Howe Koh <szehowe.koh at gmail.com>
Cc: Qt Project Development <development at qt-project.org>
Subject: Re: [Development] [Releasing] [Interest] download.qt.io is down
Hi,

To explain a bit why I was mistaken about the online in the mail I sent last night. We have a development feature that allows selecting the mirror manually. I thought it could be used, but it turned out we had not released that version of the installer. Would have been handy, but since it is not already released, the best approach is to re-create the master. We are doing that now. We will also have this feature in the installer released (after we can again make releases), because it is sometimes handy to tell explicitly what server to download from.

Yours,

                Tuukka

From: Development <development-bounces at qt-project.org>
Date: Wednesday, 20. January 2021 at 8.06
To: Sze Howe Koh <szehowe.koh at gmail.com>
Cc: development at qt-project.org <development at qt-project.org>, releasing at qt-project.org <releasing at qt-project.org>, Interests Qt <Interest at qt-project.org>
Subject: Re: [Development] [Releasing] [Interest] download.qt.io is down
Hi,

Yes, this is correct.

Yours,

                Tuukka

From: Sze Howe Koh <szehowe.koh at gmail.com>
Date: Wednesday, 20. January 2021 at 0.10
To: Tuukka Turunen <tuukka.turunen at qt.io>
Cc: Mark Long <markdlong128 at gmail.com>, development at qt-project.org <development at qt-project.org>, Interests Qt <Interest at qt-project.org>, releasing at qt-project.org <releasing at qt-project.org>
Subject: Re: [Releasing] [Interest] download.qt.io is down
On Wed, 20 Jan 2021 at 04:10, Tuukka Turunen <tuukka.turunen at qt.io> wrote:
>
>
> Hi,
>
> There are multiple mirrors, try for example:
>
>
>
> https://qt-mirror.dannhauer.de/
>
> https://www.funet.fi/pub/mirrors/download.qt-project.org/
>
> https://ftp.fau.de/qtproject/
>
>
>
> ...or just use the online installer, which picks mirrors automatically.
>
> Yours,
>
> Tuukka

Hi Tuuka,

The Online installer downloads files in 2 phases:

1. Retrieve metadata from download.qt.io
2. Retrieve actual binaries from the auto-selected mirror

Since Step #1 is blocked, it can't proceed to Step #2.


Regards,
Sze-Howe
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