[Development] Qt+KDE collaboration on crash reports

[Nicolas Fella]

On 08.09.24 3:25 PM, Nicolas Fella via Development wrote:
> Hi,
>
> at Akademy I had a chat with Volker Hilsheimer and now want to open this
> to a wider audience.
>
> In KDE we have an automatic crash reporting system based on Sentry.
> Naturally some amount of the crash reports point to the problem being in
> Qt instead of in KDE code. In those cases we of course want to create
> useful Qt bugreports for you. Unfortunately it is not always easy for us
> to narrow down or reproduce the problem so a lot of issues are never
> reported to you, even if they could be potentially interesting to you.
>
> Now I am wondering how we can improve the communication pipeline in that
> regard and make sure you Qt people are aware of the reports we get and
> can give your input on it. I see a few possible ways to go about this,
> which aren't necessarily mutually exclusive:
>
> - We report every Qt-related-looking crash we get as a QTBUG, even if we
> don't have a reproducer or much information on what's going on
>
> - Someone from KDE writes a weekly(?)/monthly(?) summary email with
> relevant looking reports that we would like someone from Qt to look at
>
> - We give some Qt people access to our crash reporting system directly
>
> Let me know what you think about this

Hi,

we now have the infrastructure in place to give Qt developers direct
access to our sentry. Tor Arne already has access and we can extend it
to more people.

To get access you need a KDE account (https://identity.kde.org/). Then
either drop me or our sysadmins (sysadmin at kde.org) an email saying you
are a Qt developer and would like access and give your KDE account
username. Once you are in Sentry you'll want to join the "KDE" organization.

Something worth mentioning: We only started using Sentry in Qt 6/Plasma
6 times and only added the Qt version to the crash metadata somewhat
recently. Therefore it's unlikely to see Qt versions before 6.7.2 in the
crash reports, but that doesn't mean there are no crashes.

Cheers

Nico