[Interest] Interest Digest, Vol 84, Issue 14

[Roland Hughes]

On 09/20/2018 03:27 PM, Krzysztof Kawa wrote:
> Hi,
> I really hate to be "that guy" again, but I'd just like to know what's going on.
>
> Some time ago I complained about bugs not being resolved for many
> major releases. I was then told my reports were P2 or lower and I
> can't expect them to be taken care of. That sucks for me but I can
> understand to some degree.
> But now a new release is out and I still have three P1:Critical
> issues, reported 3 or 4 releases ago, all being regressions btw, and
> nothing is fixed. There's a next major release around the corner and
> it doesn't seem to fix these either.
>
> Are only P0 reports looked at? Why do we even have other categories if
> they are all treated the same way?
>
> It feels like more and more features I don't need are being added and
> more and more features I've been using for years are randomly broken
> in new releases and never fixed back while hanging in jira limbo.
>
> Wouldn't it be a good idea to have a clear policy like certain P level
> is fixed or at least a workaround proposed in the span of X releases
> at which point they become a block or are dropped entirely? And
> shouldn't regressions be treated more seriously? If a new feature has
> a bug I just don't start to use it, no problem, but if something
> breaks after update I'd like to at least know I can skip a release and
> wait for a fix. Now I don't know if it ever gets fixed again.

Thank you for being "that guy" again.

-- 
Roland Hughes, President
Logikal Solutions
(630) 205-1593

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