[Interest] Interest Digest, Vol 114, Issue 39
Roland Hughes
roland at logikalsolutions.com
Mon Mar 29 12:07:46 CEST 2021
On 3/28/21 7:31 PM, Scott Bloom wrote:
> Short answer from the customer (yep commercial version here) is no.
>
> We were told by support, here is what YOU will have to get working.
>
> Scott
>
And here we see the flaw of the model.
"Support contract only" commercialized OpenSource projects don't drop a
paying platform. True, they may start charging a lot more to keep it
around. IBM did this with the System 36. Kept raising the price of the
annual support contract until it cost more than replacing the machine
with an AS/400.
To have a "Support contract only" model though, the bug database has to
be reasonably clean. Fixed, not just deleted.
--
Roland Hughes, President
Logikal Solutions
(630)-205-1593
http://www.theminimumyouneedtoknow.com
http://www.infiniteexposure.net
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http://www.logikalblog.com
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