[Interest] Installer problems

EXT Mitch Curtis mitch.curtis at qt.io
Wed Jul 5 04:43:02 CEST 2023


I agree. I created a somewhat related suggestion here: https://bugreports.qt.io/browse/QTIFW-3012

From: Interest <interest-bounces at qt-project.org> on behalf of Turtle Creek Software <support at turtlesoft.com>
Date: Wednesday, 5 July 2023 at 02:43
To: Sze Howe Koh <szehowe.koh at gmail.com>
Cc: interest at qt-project.org <interest at qt-project.org>
Subject: Re: [Interest] Installer problems
Thanks for the suggestion.  We did finish the installs eventually, but we'll try that if the problem repeats in the future.
If time-outs are a common problem, maybe it would help to add this as an option in the installer interface? More accessible than a terminal command line buried in a wiki...
Thanks, Casey McD

On Tue, Jul 4, 2023 at 12:01 PM Sze Howe Koh <szehowe.koh at gmail.com<mailto:szehowe.koh at gmail.com>> wrote:
On Mon, 3 Jul 2023 at 20:49, Turtle Creek Software
<support at turtlesoft.com<mailto:support at turtlesoft.com>> wrote:
>
> To diagnose a recent problem, we needed to install Qt on several different computers with different Qt and OS setups.
>
> The open source installer has about a 33% success rate. It gives several hash and socket time-out errors along the way, then often aborts completely. At that point it deletes all previously downloaded files, even if 1GB done out of 1.13GB.
>
> I think the design probably can be improved.  Every other app download goes OK here. Even if interrupted, they finish the remainder later.
>
> Thanks, Casey McDermott
> TurtleSoft.com

Does it help if you choose a different mirror?
https://wiki.qt.io/Online_Installer_4.x#Selecting_a_mirror_for_opensource


Regards,
Sze-Howe
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