[Development] Setting the priority of bug reports created the Qt Support team

Frederik Gladhorn frederik.gladhorn at digia.com
Tue Feb 19 18:25:41 CET 2013


Fredag 15. februar 2013 12.47.49 skrev Shaw Andy:
> Hi,
> 
> Before the transition to Qt being developed in the open via open governance,
> the Qt Support team back in Trolltech and later Nokia, would prioritize the
> bugs that were created, or at least handled, by them. Typically these would
> be bugs that were brought to our attention by commercial customers using
> Qt. As we know the bug fairly well at this point, and have an understanding
> of the impact it has on applications, then we were in a position to set a
> reasonable priority setting. Since the move to develop in the open via open
> governance, this has not been kept up, as it was back then not desired 
> that the Qt Support team would continue this practice.
> 
> What I would like to suggest that we do now is bring back this practice, so
> that the Qt Support team will set a priority on the bugs that it creates or
> handles, so that it makes things easier for the maintainers to actually see
> what issues are potentially a higher priority than the others. And in the
> case of the high priority issues, it will draw attention to them faster
> rather than them being picked up later on in the process. I have also
> discussed this with the developers inside Digia, and they see a need for
> getting help when triaging the bugs, so having the Qt Support team set a
> priority here would at least go some way to helping with that. Of course
> any priority set by the Qt Support team is intended to be a guideline, the
> maintainer would still be at liberty to change it if they disagree.
> 
> Is there any comments, thoughts or concerns about this proposal? If I don't
> hear any objections, then we will move ahead with this starting within the
> next week.

See also my mail from two weeks ago ([Development] issue tracker rights).

I think we need to make a few more adjustments and really need more people 
with bug triaging rights.

Greetings
Frederik


> 
> Regards,
> Andy
> --
> Andy Shaw,
> Head of Qt Support,
> Digia, Qt
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-- 
Best regards,
Frederik Gladhorn
Senior Software Engineer - Digia, Qt
Visit us on: http://qt.digia.com




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