[Development] [QA] Suggestion -- Setting Up the Priority in JIRA

Anttila Janne Janne.Anttila at digia.com
Wed Mar 13 14:48:21 CET 2013

Jason McDonald wrote:

> On Wed, Mar 13, 2013 at 2:42 AM, Thiago Macieira
> <thiago.macieira at intel.com> wrote:
>> On terça-feira, 12 de março de 2013 13.28.37, Motyka Rafal wrote:
>>> Hello,
>>> I want to suggest another change for JIRA: - A Reporter should be able
>>> to set the Priority starting from the Create Issue window. -
>>> Guidelines for setting Priority should be provided (already working
>>> today).
>>> Please feel free to comment on this. If there are no serious
>>> objections, this change will be introduced soon. The impact of the
>>> change will be evaluated.
>> I disagree. The priority should be set by the triager, the person who
>> can make a dispassionate, objective assessment of the bug's priority.
>> The bug reporter is way too involved to make that assessment.
> When we first introduced Jira, we allowed the priority field to be set
> by the reporter, and this resulted in me spending rather a lot of time
> turning P0's and P1's into P3's and P4's.  Before long my boss decided
> to hide the priority field from the Create Issue form.  I don't know
> whether the climate has changed enough since then for it to be
> reasonable to expect a different result if we were to put the priority
> field back in the form.

Would it be possible to bring priority field back for certain JIRA roles,
if not for everyone?

I don't have a statistics but I have a feeling that still most of the 
bugs are reported by Qt developers/approvers/maintainer, i.e. the same
persons who are doing the triaging. Or do we think that also those 
persons cannot make objective assessment of bug priority, since the bug
might not be his core expertise area?

Janne Anttila
Senior Architect - Digia, Qt
Visit us on: http://qt.digia.com 

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