[Development] Jira and issues left "In Progress"

[Mitch Curtis]

> -----Original Message-----
> From: Development <development-bounces at qt-project.org> On Behalf Of
> Alex Blasche
> Sent: Thursday, 28 October 2021 3:45 PM
> To: development at qt-project.org
> Subject: [Development] Jira and issues left "In Progress"
> 
> Hi,
> 
> We have a growing problem with Jira issues forgotten in the "In Progress"
> state. For the 10 most important  Jira projects we currently have 600+ issues
> being stuck in the mentioned state. Since we recognize "In Progress" as a
> blocking state (not open for take over by other engineers), I believe we
> should keep the numbers small and mostly constraint to limited time frames.
> 
> By historical standard this is still much better than past times and I attribute
> most of it to the "Fixed" git tag which automatically closes Jira issues.
> Nevertheless of those "In Progress" issues about 170+ have not been
> touched (or were forgotten) for more than 3 months.
> 
> I would like to do something about this by adding some automation similar to
> the "Need more Info" automation. Those forgotten issues are likely not in
> progress anymore or were fixed a long time ago. I believe returning them to
> the "Open" state would trigger a re-evaluation by assignees (you). You either
> close them as already done or keep them in "Open" as you recognize them
> as not being done yet.
> 
> My proposal would be to return every "In Progress" issue to "Open" if there
> was no change for 3 month.
> 
> I'd appreciate your feedback.

Sounds good to me. I imagine the majority of those are just forgotten, like you said.
 
> --
> Alex
> 
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