[Development] Jira and issues left "In Progress"

[Nicholas Bennett]

Good idea!

-----Original Message-----
From: Development <development-bounces at qt-project.org> On Behalf Of Mitch Curtis
Sent: Thursday, October 28, 2021 4:55 PM
To: Alex Blasche <alexander.blasche at qt.io>; development at qt-project.org
Subject: Re: [Development] Jira and issues left "In Progress"

> -----Original Message-----
> From: Development <development-bounces at qt-project.org> On Behalf Of 
> Alex Blasche
> Sent: Thursday, 28 October 2021 3:45 PM
> To: development at qt-project.org
> Subject: [Development] Jira and issues left "In Progress"
> 
> Hi,
> 
> We have a growing problem with Jira issues forgotten in the "In Progress"
> state. For the 10 most important  Jira projects we currently have 600+ 
> issues being stuck in the mentioned state. Since we recognize "In 
> Progress" as a blocking state (not open for take over by other 
> engineers), I believe we should keep the numbers small and mostly constraint to limited time frames.
> 
> By historical standard this is still much better than past times and I 
> attribute most of it to the "Fixed" git tag which automatically closes Jira issues.
> Nevertheless of those "In Progress" issues about 170+ have not been 
> touched (or were forgotten) for more than 3 months.
> 
> I would like to do something about this by adding some automation 
> similar to the "Need more Info" automation. Those forgotten issues are 
> likely not in progress anymore or were fixed a long time ago. I 
> believe returning them to the "Open" state would trigger a 
> re-evaluation by assignees (you). You either close them as already 
> done or keep them in "Open" as you recognize them as not being done yet.
> 
> My proposal would be to return every "In Progress" issue to "Open" if 
> there was no change for 3 month.
> 
> I'd appreciate your feedback.

Sounds good to me. I imagine the majority of those are just forgotten, like you said.
 
> --
> Alex
> 
> _______________________________________________
> Development mailing list
> Development at qt-project.org
> https://lists.qt-project.org/listinfo/development
_______________________________________________
Development mailing list
Development at qt-project.org
https://lists.qt-project.org/listinfo/development