[Development] Jira and issues left "In Progress"

[Lars Knoll]

+1 from my side. If nothing has happened to the task for 3 months, it’s very likely there’s no progress.

Cheers,
Lars

> On 28 Oct 2021, at 15:44, Alex Blasche <alexander.blasche at qt.io> wrote:
> 
> Hi,
> 
> We have a growing problem with Jira issues forgotten in the "In Progress" state. For the 10 most important  Jira projects we currently have 600+ issues being stuck in the mentioned state. Since we recognize "In Progress" as a blocking state (not open for take over by other engineers), I believe we should keep the numbers small and mostly constraint to limited time frames.
> 
> By historical standard this is still much better than past times and I attribute most of it to the "Fixed" git tag which automatically closes Jira issues. Nevertheless of those "In Progress" issues about 170+ have not been touched (or were forgotten) for more than 3 months.
> 
> I would like to do something about this by adding some automation similar to the "Need more Info" automation. Those forgotten issues are likely not in progress anymore or were fixed a long time ago. I believe returning them to the "Open" state would trigger a re-evaluation by assignees (you). You either close them as already done or keep them in "Open" as you recognize them as not being done yet. 
> 
> My proposal would be to return every "In Progress" issue to "Open" if there was no change for 3 month. 
> 
> I'd appreciate your feedback.
> 
> --
> Alex
> 
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