[Interest] login.qt.io down => cannot install Qt

[Richard]

Kojo Tero <tero.kojo <at> theqtcompany.com> writes:

> 
> Hi,
> 
> There was a server incident in the early hours of the night (local server
time) and that was fixed as soon as
> there was someone in the office.
> 
> It is not mandatory to log in to install Qt.
> In open source you can skip the login in the installer. (there is the
option on the screen that asks for your Qt Account)
> Or download the offline installer and forget the network completely.
> 
> For a commercial fresh install you do need to log in (or have the license
ready), so yes it can be a problem there.
> We know that every system can fail, but there needs to be some way to
manage commercial licenses, in practice
> an online server is the best option.
> 
> Best regards,
> Tero
> 
> > -----Original Message-----
> > From: Interest [mailto:interest-bounces+tero.kojo=theqtcompany.com <at> qt-
> > project.org] On Behalf Of Robert Buchinger
> > Sent: 5. huhtikuuta 2016 13:52
> > To: interest <at> qt-project.org
> > Cc: Boris <dalboris <at> gmail.com>
> > Subject: Re: [Interest] login.qt.io down => cannot install Qt
> > 
> > On Tuesday, April 5, 2016 5:50:20 AM CEST Boris wrote:
> > > I am installing a new machine and setting up my development
> > environment.
> > > However, I cannot install Qt because the Qt installer forces to login
> > > to your account, and login.qt.io appears to be down, resulting in a
> > > "TIMEOUT" error when trying to login. Anyone has this error as well?
> > > The blog seems down as well, I get "No application configured" when going
> > to blog.qt.io.
> > >
> > > Seriously, this is very embarrassing for Digia. Users cannot get work
> > > done because of their incredibly bad decision to force users to login
> > > to install their software.
> > >
> > > This is both a rant and a feature request: Digia, please make login
> > > optional to install your software, because if you think you can
> > > guarantee that the login system is never down, you are fooling
> > > yourself. Such a lack of professionalism.
> > >
> > >
> > > _______________________________________________
> > > Interest mailing list
> > > Interest <at> qt-project.org
> > > http://lists.qt-project.org/mailman/listinfo/interest
> > >
> > For me both login.qt.io and blog.qt.io are working.
> > 
> > Does this happen within the Maintenance Tool or from the browser?
> > 
> > As long as you not have a commercial license you not need to log in to
> > download and install Qt.
> > 
> > 
> > _______________________________________________
> > Interest mailing list
> > Interest <at> qt-project.org
> > http://lists.qt-project.org/mailman/listinfo/interest
> 

It's down again. I've been trying for the last hour, and I doubt I was the
first.

Two unscheduled failures lasting several hours within a few days is a rather
poor showing.

I'm also rather concerned that you don't appear to have any out-of-hours
server monitoring, especially as commercial users *must* use this server to
install Qt.

Who should commercial users contact to report this in the future?

A public mailing list seems a little slow. A server failure like this should
be getting somebody out of bed to go crank the hamster wheel.

- Richard