[Interest] login.qt.io down => cannot install Qt

ekke ekke at ekkes-corner.org
Mon Apr 11 09:43:33 CEST 2016


Am 11.04.16 um 09:31 schrieb Richard:
> Kojo Tero <tero.kojo <at> theqtcompany.com> writes:
>
>> Hi,
>>
>> There was a server incident in the early hours of the night (local server
> time) and that was fixed as soon as
>> there was someone in the office.
>>
>> It is not mandatory to log in to install Qt.
>> In open source you can skip the login in the installer. (there is the
> option on the screen that asks for your Qt Account)
>> Or download the offline installer and forget the network completely.
>>
>> For a commercial fresh install you do need to log in (or have the license
> ready), so yes it can be a problem there.
>> We know that every system can fail, but there needs to be some way to
> manage commercial licenses, in practice
>> an online server is the best option.
>>
>> Best regards,
>> Tero
>>
>>> -----Original Message-----
>>> From: Interest [mailto:interest-bounces+tero.kojo=theqtcompany.com <at> qt-
>>> project.org] On Behalf Of Robert Buchinger
>>> Sent: 5. huhtikuuta 2016 13:52
>>> To: interest <at> qt-project.org
>>> Cc: Boris <dalboris <at> gmail.com>
>>> Subject: Re: [Interest] login.qt.io down => cannot install Qt
>>>
>>> On Tuesday, April 5, 2016 5:50:20 AM CEST Boris wrote:
>>>> I am installing a new machine and setting up my development
>>> environment.
>>>> However, I cannot install Qt because the Qt installer forces to login
>>>> to your account, and login.qt.io appears to be down, resulting in a
>>>> "TIMEOUT" error when trying to login. Anyone has this error as well?
>>>> The blog seems down as well, I get "No application configured" when going
>>> to blog.qt.io.
>>>> Seriously, this is very embarrassing for Digia. Users cannot get work
>>>> done because of their incredibly bad decision to force users to login
>>>> to install their software.
>>>>
>>>> This is both a rant and a feature request: Digia, please make login
>>>> optional to install your software, because if you think you can
>>>> guarantee that the login system is never down, you are fooling
>>>> yourself. Such a lack of professionalism.
>>>>
>>>>
>>>> _______________________________________________
>>>> Interest mailing list
>>>> Interest <at> qt-project.org
>>>> http://lists.qt-project.org/mailman/listinfo/interest
>>>>
>>> For me both login.qt.io and blog.qt.io are working.
>>>
>>> Does this happen within the Maintenance Tool or from the browser?
>>>
>>> As long as you not have a commercial license you not need to log in to
>>> download and install Qt.
>>>
>>>
>>> _______________________________________________
>>> Interest mailing list
>>> Interest <at> qt-project.org
>>> http://lists.qt-project.org/mailman/listinfo/interest
> It's down again. I've been trying for the last hour, and I doubt I was the
> first.
>
> Two unscheduled failures lasting several hours within a few days is a rather
> poor showing.
>
> I'm also rather concerned that you don't appear to have any out-of-hours
> server monitoring, especially as commercial users *must* use this server to
> install Qt.
>
> Who should commercial users contact to report this in the future?
>
> A public mailing list seems a little slow. A server failure like this should
> be getting somebody out of bed to go crank the hamster wheel.
>
> - Richard
qt.io account was down also yesterday. tried many times.
+1 to implement server monitoring, also please imemdiately twitter the
status as others do. thx.

ekke



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