[Interest] Main window content cropped by window frame on 4K Dell laptops? Anyone seen this?

[Alvin Wong]

Hi Elvis,

It sounds like this Intel graphics driver bug:
https://communities.intel.com/thread/116003

Best Regards,
Alvin

---------- Forwarded message ----------
> From: Elvis Stansvik <elvstone at gmail.com>
> To: "interest at qt-project.org Interest" <interest at qt-project.org>
> Cc:
> Bcc:
> Date: Fri, 26 Oct 2018 15:05:44 +0200
> Subject: Re: [Interest] Main window content cropped by window frame on 4K
> Dell laptops? Anyone seen this?
> Den fre 26 okt. 2018 kl 15:01 skrev Elvis Stansvik <elvstone at gmail.com>:
> >
> > Hi all,
> >
> > We've been getting some reports from customers that the main window
> > content of our application appears strangely cropped, as if it's too
> > big for the containing window. The common theme so far seems to be
> > that they are all running Dell laptops with 4K resolution, Windows 10
> > Professional.
> >
> > Two computers we know for sure it has happened on are Dell Precision
> > 5510 and Dell XPS 9560 in 4K configuration.
> >
> > The attached screenshot is the only visual evidence I have of this
> occurring.
> >
> > As you can see, the main window is cropped by the window along the
> > top, left, bottom and right side (the menu bar is completely
> > invisible).
> >
> > We've been trying hard to reproduce this on a multitude of laptops, in
> > various resolutions (including 4K) and with various screen scaling
> > settings and multi-monitor setups.
>
> I should add: We've also tried to reproduce it by changing screen
> scaling options while the app is running, as well as changing the
> monitor setup (plug in/out external, move application back and forth)
> while the app is running. But so far no luck. We have found some HiDPI
> issues of course, and some other minor annoyances, but never this
> particular issue, which is more serious since the menu bar is
> completely outside the window frame.
>
> Elvis
>
> >
> > We're getting a bit desperate, so we're going to find a laptop
> > matching the exact model the customer had in an attempt to reproduce
> > it, hoping this is some SW issue/factory configuration/driver version
> > issue specific to the Dells.
> >
> > I just wanted to ask: Has anyone ever seen this particular problem
> > before? So far I've not seen this specific issue anywhere in the Qt
> > bug tracker or forums.
> >
> > At the moment, our Windows builds use Qt 5.11.2. In the past we've
> > used 5.9 (I think 5.9.5). The issue has been seen by customers with
> > both versions.
> >
> > Thanks in advance,
> > Elvis
>
>
>
>
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