[Interest] Main window content cropped by window frame on 4K Dell laptops? Anyone seen this?

[Elvis Stansvik]

You sir are my hero.

Elvis
Den mån 29 okt. 2018 kl 11:00 skrev Alvin Wong <alvinhochun at gmail.com>:
>
> Hi Elvis,
>
> It sounds like this Intel graphics driver bug:
> https://communities.intel.com/thread/116003
>
> Best Regards,
> Alvin
>
>> ---------- Forwarded message ----------
>> From: Elvis Stansvik <elvstone at gmail.com>
>> To: "interest at qt-project.org Interest" <interest at qt-project.org>
>> Cc:
>> Bcc:
>> Date: Fri, 26 Oct 2018 15:05:44 +0200
>> Subject: Re: [Interest] Main window content cropped by window frame on 4K Dell laptops? Anyone seen this?
>> Den fre 26 okt. 2018 kl 15:01 skrev Elvis Stansvik <elvstone at gmail.com>:
>> >
>> > Hi all,
>> >
>> > We've been getting some reports from customers that the main window
>> > content of our application appears strangely cropped, as if it's too
>> > big for the containing window. The common theme so far seems to be
>> > that they are all running Dell laptops with 4K resolution, Windows 10
>> > Professional.
>> >
>> > Two computers we know for sure it has happened on are Dell Precision
>> > 5510 and Dell XPS 9560 in 4K configuration.
>> >
>> > The attached screenshot is the only visual evidence I have of this occurring.
>> >
>> > As you can see, the main window is cropped by the window along the
>> > top, left, bottom and right side (the menu bar is completely
>> > invisible).
>> >
>> > We've been trying hard to reproduce this on a multitude of laptops, in
>> > various resolutions (including 4K) and with various screen scaling
>> > settings and multi-monitor setups.
>>
>> I should add: We've also tried to reproduce it by changing screen
>> scaling options while the app is running, as well as changing the
>> monitor setup (plug in/out external, move application back and forth)
>> while the app is running. But so far no luck. We have found some HiDPI
>> issues of course, and some other minor annoyances, but never this
>> particular issue, which is more serious since the menu bar is
>> completely outside the window frame.
>>
>> Elvis
>>
>> >
>> > We're getting a bit desperate, so we're going to find a laptop
>> > matching the exact model the customer had in an attempt to reproduce
>> > it, hoping this is some SW issue/factory configuration/driver version
>> > issue specific to the Dells.
>> >
>> > I just wanted to ask: Has anyone ever seen this particular problem
>> > before? So far I've not seen this specific issue anywhere in the Qt
>> > bug tracker or forums.
>> >
>> > At the moment, our Windows builds use Qt 5.11.2. In the past we've
>> > used 5.9 (I think 5.9.5). The issue has been seen by customers with
>> > both versions.
>> >
>> > Thanks in advance,
>> > Elvis
>>
>>
>>
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