[Interest] Main window content cropped by window frame on 4K Dell laptops? Anyone seen this?

[Elvis Stansvik]

Den mån 29 okt. 2018 kl 11:16 skrev Elvis Stansvik <elvstone at gmail.com>:
>
> You sir are my hero.

And just to follow up: This was indeed the issue. (Sorry for
top-posting in my original reply btw). You just saved us getting yet
another laptop.

Elvis

>
> Elvis
> Den mån 29 okt. 2018 kl 11:00 skrev Alvin Wong <alvinhochun at gmail.com>:
> >
> > Hi Elvis,
> >
> > It sounds like this Intel graphics driver bug:
> > https://communities.intel.com/thread/116003
> >
> > Best Regards,
> > Alvin
> >
> >> ---------- Forwarded message ----------
> >> From: Elvis Stansvik <elvstone at gmail.com>
> >> To: "interest at qt-project.org Interest" <interest at qt-project.org>
> >> Cc:
> >> Bcc:
> >> Date: Fri, 26 Oct 2018 15:05:44 +0200
> >> Subject: Re: [Interest] Main window content cropped by window frame on 4K Dell laptops? Anyone seen this?
> >> Den fre 26 okt. 2018 kl 15:01 skrev Elvis Stansvik <elvstone at gmail.com>:
> >> >
> >> > Hi all,
> >> >
> >> > We've been getting some reports from customers that the main window
> >> > content of our application appears strangely cropped, as if it's too
> >> > big for the containing window. The common theme so far seems to be
> >> > that they are all running Dell laptops with 4K resolution, Windows 10
> >> > Professional.
> >> >
> >> > Two computers we know for sure it has happened on are Dell Precision
> >> > 5510 and Dell XPS 9560 in 4K configuration.
> >> >
> >> > The attached screenshot is the only visual evidence I have of this occurring.
> >> >
> >> > As you can see, the main window is cropped by the window along the
> >> > top, left, bottom and right side (the menu bar is completely
> >> > invisible).
> >> >
> >> > We've been trying hard to reproduce this on a multitude of laptops, in
> >> > various resolutions (including 4K) and with various screen scaling
> >> > settings and multi-monitor setups.
> >>
> >> I should add: We've also tried to reproduce it by changing screen
> >> scaling options while the app is running, as well as changing the
> >> monitor setup (plug in/out external, move application back and forth)
> >> while the app is running. But so far no luck. We have found some HiDPI
> >> issues of course, and some other minor annoyances, but never this
> >> particular issue, which is more serious since the menu bar is
> >> completely outside the window frame.
> >>
> >> Elvis
> >>
> >> >
> >> > We're getting a bit desperate, so we're going to find a laptop
> >> > matching the exact model the customer had in an attempt to reproduce
> >> > it, hoping this is some SW issue/factory configuration/driver version
> >> > issue specific to the Dells.
> >> >
> >> > I just wanted to ask: Has anyone ever seen this particular problem
> >> > before? So far I've not seen this specific issue anywhere in the Qt
> >> > bug tracker or forums.
> >> >
> >> > At the moment, our Windows builds use Qt 5.11.2. In the past we've
> >> > used 5.9 (I think 5.9.5). The issue has been seen by customers with
> >> > both versions.
> >> >
> >> > Thanks in advance,
> >> > Elvis
> >>
> >>
> >>
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