[Interest] [External]Re: download.qt.io is down

[Murphy, Sean]

I don't seem to be having much luck with the online installer for the open source Mac binaries. I downloaded the Mac online installer today (qt-unified-macOS-x86_64-4.0.1-online), I had no trouble doing that.

Then when running it, I put in my account info, and am able to log in. I get past the Qt Open Source Usage Obligations page, then on the Setup - Qt page, I get the "Preparing meta information downlod..." progress bar which stays in indeterminate progress mode for a while and then eventually everything times out with "Cannot retrieve remote tree."

If it matters, this is a new install on a machine that has not had Qt previously installed on it.
Sean

From: Interest <interest-bounces at qt-project.org> On Behalf Of Tuukka Turunen
Sent: Tuesday, January 19, 2021 3:09 PM
To: Mark Long <markdlong128 at gmail.com>
Cc: development at qt-project.org; Interests Qt <interest at qt-project.org>; releasing at qt-project.org
Subject: [External]Re: [Interest] download.qt.io is down

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Hi,

There are multiple mirrors, try for example:



https://qt-mirror.dannhauer.de/

https://www.funet.fi/pub/mirrors/download.qt-project.org/

https://ftp.fau.de/qtproject/


...or just use the online installer, which picks mirrors automatically.

Yours,

Tuukka

________________________________
Lähettäjä: Mark Long <markdlong128 at gmail.com<mailto:markdlong128 at gmail.com>>
Lähetetty: tiistaina, tammikuuta 19, 2021 9:58 ip.
Vastaanottaja: Tuukka Turunen
Kopio: Jani Heikkinen; development at qt-project.org<mailto:development at qt-project.org>; releasing at qt-project.org<mailto:releasing at qt-project.org>; Interests Qt
Aihe: Re: [Interest] download.qt.io is down

It seems that the only mirror list I can find online is served from download.qt.io<http://download.qt.io>, which is quite unhelpful at the moment.  Does anyone have a mirror link handy or a link to another list somewhere else?

Thanks much!
Mark

On Tue, Jan 19, 2021 at 12:59 PM Tuukka Turunen <tuukka.turunen at qt.io<mailto:tuukka.turunen at qt.io>> wrote:
Hi,

Update on the status. The downtime is caused by severe disk system failure at our cloud service provider. The service provider has notified us that they will not be able to repair the disk systems during today.

Two important servers related to open-source package delivery are affected (download frontend and delivery system master). Mirrors are not affected, so online installer works and also offline packages can be downloaded directly from the mirrors. Commercial package distribution is done via a different system, which is not affected by this.

Yours,

                Tuukka

From: Development <development-bounces at qt-project.org<mailto:development-bounces at qt-project.org>>
Date: Tuesday, 19. January 2021 at 11.21
To: development at qt-project.org<mailto:development at qt-project.org> <development at qt-project.org<mailto:development at qt-project.org>>, releasing at qt-project.org<mailto:releasing at qt-project.org> <releasing at qt-project.org<mailto:releasing at qt-project.org>>
Subject: [Development] download.qt.io<http://download.qt.io> is down
Hi all,

You have most probably already noticed that download.qt.io<http://download.qt.io> is down. We are fixing the issue so please be patient. I'll inform you when it should work OK

br,
Jani Heikkinen
Release Manager
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