[Interest] Installer problems

[Tino Pyssysalo]

Could you please file a bug, so we can study and fix the problems? 33% success rate sounds really poor. Socket time-outs have not been a common issue.

Tino Pyssysalo
Installer product manager
The Qt Group


On 3.7.2023, 15.49, "Interest on behalf of Turtle Creek Software" <interest-bounces at qt-project.org<mailto:interest-bounces at qt-project.org> on behalf of support at turtlesoft.com<mailto:support at turtlesoft.com>> wrote:

To diagnose a recent problem, we needed to install Qt on several different computers with different Qt and OS setups.

The open source installer has about a 33% success rate. It gives several hash and socket time-out errors along the way, then often aborts completely. At that point it deletes all previously downloaded files, even if 1GB done out of 1.13GB.

I think the design probably can be improved.  Every other app download goes OK here. Even if interrupted, they finish the remainder later.

Thanks, Casey McDermott
TurtleSoft.com
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