[Qt-interest] Bug report response?

[David Ching]

> Date: Fri, 15 May 2009 13:23:29 +0200
> From: Frank Hemer <frank at hemer.org>
> Subject: Re: [Qt-interest] Bug report response?
> Even worse: Some bugs are mentioned in the tracker but do neither get a
> priority nor a schedule - they are just silently ignored:-(
> 

I have submitted several bugs.  They don't always appear in the Tracker
right away, if ever (in fact, in I think in the Tracker page, there is some
text saying "selected bug reports" or something implying that not all bug
reports would be found in Tracker).  For the bugs I submitted under my
employer's commercial account, I received an e-mail response within 1 day
discussing in detail why the bug was there and probable strategy for
resolution.  I submitted other bugs personally since I found them when using
LPGL license for my own use.  These I had absolutely no indication they were
even received.  No e-mail, no Tracker.  But then 3 weeks later I got an
e-mail thanking me for one of them and saying it was fixed.  Still no word
on the second bug report.

I guess the commercial customers get priority in their bug reports, which is
how it should be, I suppose.  Still, it would be good if the Tracker at
least acknowledged the bug report was received and triaged.

-- David