[Qt4-preview-feedback] bugs lifecycle

[Kleag]

Le Tuesday 17 February 2009 14:19:57 Olivier Goffart, vous avez écrit :
> On Tuesday 17 February 2009 11:27:15 Kleag wrote:
> > Hello,
> >
> > I reported yesterday evening a bug at
> > http://www.qtsoftware.com/bugreport- form, with full details and a test
> > program.
> >
> > Today, I cannot find it in the task tracker.
> >
> > Is there a delay or a human action before a bug report is inserted in the
> > tracker ?
>
> Bugs are first proceeded by one of our support engineer.  He will try to
> reproduce it and gather all the information required. Then he will creates
> a task in our developer bug tracker.
>
> You should receive an email from support when your will be processed.
>
> I can confirm your task is still in the queue.
>
> (Our support team handle around 100-150 messages a day)
OK. No problem. I was thinking that the bugs reports were automatically 
entered in the tracker and then that there was maybe a technical problem 
somewhere.

BTW, thanks to all the trolls for their hard work :-)

Gaël
-- 
KsirK - a world domination strategy game 
http://techbase.kde.org/Projects/Games/Tactic_and_Strategy/KsirK

KGraphViewer - a GraphViz dot graphs viewer
http://extragear.kde.org/apps/kgraphviewer